HR consultant Peter Wallbridge and psychologist Eve Ash discuss the do's and don'ts of creating a powerful resume. They look at typical mistakes, how a CV and cover letter can be made compelling, and the value of using action words. Positives should be emphasised, as should volunteering experience, skills accreditation and initiatives. Resumes should be succinct with referees on the last page and the candidate ready to explain gaps. Peter Wallbridge stresses the importance of seeking feedback from trusted others and the necessity of checking for spelling and grammar.